FAQs

I am looking for a specific part, how do I find out if you’ve got it?

Your best bet is to come to the workshop either during our DIY drop-in sessions, or on Repair Tuesdays to have a look yourself and get advice from our mechanics and volunteers. See our opening hours here.

The BrokenSpoke is HERE

Where is The Broken Spoke located and what are its hours?

Click here for our address and a map to help you find us.

We run a number of different programmes from our workshop, you can find our current opening hours for our DIY open workshop sessions and our same-day bike repair service on our home page. Check our calendar to see what courses and social events we have scheduled.

Is there car parking nearby?

The nearest car park to the workshop is at the Ice Rink on Oxpens Road.

Can you teach me to ride?

We offer Bikeability-accredited cycle training for adults and children. Please see our cycle training pages for more information.

Do you sell used bikes?

We often have a limited stock of refurbished bikes – when we sell them and how many there are varies throughout the year. Check out this page to see when we’re currently open for you to drop by to peruse what we have available.

Can I donate a used bike to you?

We are not currently accepting donations of used bikes at all because our workshop and storage unit are full to bike-bursting. If you have a bike which needs a good home try contacting The Bike Project, they do great work with Asylum Welcome a local refugee organisation. If your bike is in quite a sorry state you can recycle it at Redbridge Recycling Centre.

What are some ways I can support The Broken Spoke?

You can donate time, money, or materials to support our mission. For specific ways to help visit our volunteer or donate pages.

Wheel Building in the workshop

What’s the difference between a Member and a Supporter?

Supporters pay a subscription to support our work (£35 for 6 months or £60 for a year). In return they get to use the workshop for free, receive discounts on parts and courses, and most importantly a positive sense of supporting a community project. Members of Broken Spoke, on the other hand, are people who fullfil the Society’s membership criteria and have an interest and dedication to take part in the governance of the organisation. They can be volunteers, Supporters or employees. We have only recently transitioned to a Community Benefit Society including changes to our membership criteria and more information on this will follow. You can learn a bit more about us, our values and history here.

Are you affiliated with the Oxford Cycle Workshop?

We grew from the ashes of the Oxford Cycle Workshop and Oxford Cycle Workshop Training, but we’re a fully independent and newly formed workshop. Many of our tools, parts, and accessories were acquired from OCWT when they closed doors in February 2012, and we definitely appreciate the valuable work they did for years and years. Prior members of OCWT are very welcome at The Broken Spoke, and anyone signed up for a class at OCWT that was not completed will receive a discount on similar classes.

I have some other questions, how do I get in touch?

Please send us a message with questions, comments, or inspirational bicycle quotes.

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